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As a project manager you need people skills to be able to lead, guide and motivate the team as well as skills in dealing with stakeholders. Technical skills, strategic and business management skills alone won’t solve all the issues you’re likely to face.

Gary Heerkens wrote “Project management is the science of managing process and the art of leading people.” I often reflect on this quote for two reasons..

No one wants to admit their people skills need improving. All too often, we tend to focus on the technical aspects of project management and forget that projects are delivered by people.